Privacy Policy

1. Introduction

Welcome to RFP Analyzer ("we", "us", or "our"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, services, and applications (collectively, the "Services"). By using our Services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We collect the following types of information:

2.1 Information You Provide to Us

When you use our Services, you may provide personal information, including but not limited to:

• Name
• Email address
• Company information
• Payment details (processed securely via third-party providers)
• RFP documents and any uploaded content

2.2 Information We Collect Automatically

When you access our Services, we may automatically collect certain data, including:

• IP address
• Browser type and settings
• Device information
• Usage data (e.g., pages visited, time spent on pages)
• Cookies and tracking technologies (please refer to our Cookie Policy for more details)

2.3 Information from Third Parties

We may receive personal information from third-party services, such as payment processors, authentication providers, and business partners that integrate with our platform.

3. How We Use Your Information

We process your information for the following purposes:

• Providing and Improving Services: To operate, personalize, and enhance our platform based on user feedback and behavior.
• Transaction Processing: To facilitate payments, invoicing, and account management.
• Communication: To respond to inquiries, provide customer support, and send updates.
• Security & Fraud Prevention: To monitor, detect, and prevent unauthorized access, fraud, and abuse.
• Legal Compliance: To comply with applicable laws, regulations, and legal requests.

4. Information Sharing

We do not sell your personal information. However, we may share information in the following circumstances:

• Service Providers: With trusted third-party vendors that help us operate our platform (e.g., hosting, payment processing, analytics).
• Legal Obligations: If required by law, such as in response to a subpoena or government request.
• Business Transfers: In the event of a merger, acquisition, or asset sale, user data may be transferred as part of the transaction.

5. Data Security

We implement strict security measures to protect your information, including:

• Encryption of sensitive data
• Secure payment processing via PCI-compliant providers
• Access controls and authentication protocols
• Regular security assessments and updates

However, no method of transmission over the internet is 100% secure. We encourage users to take appropriate security precautions when using our Services.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access & Portability: Request a copy of your personal data.
• Correction: Update or correct inaccurate information.
• Deletion: Request deletion of certain data, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing communications at any time.

To exercise your rights, please contact us at support@rfpanalyzer.us.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

8. International Data Transfers

If you are accessing our Services from outside the United States, please note that your data may be transferred and stored in jurisdictions that may have different data protection laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant updates where required by law.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

📧 Email: support@rfpanalyzer.us