Terms of Service

1. Introduction

Welcome to RFP Analyzer ("Company", "we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of our website, applications, and services (collectively, the "Services"). By using our Services, you agree to be bound by these Terms. If you do not agree, you must immediately discontinue using the Services.

2. Acceptance of Terms

By accessing or using our Services, you acknowledge that you have read, understood, and agreed to these Terms and our Privacy Policy. We reserve the right to modify these Terms at any time, and your continued use of the Services after changes have been posted constitutes acceptance of the revised Terms.

3. Account Registration & Responsibilities

To access certain features, you must register for an account.

• You are solely responsible for maintaining the security of your account credentials.
• Any activities conducted through your account will be presumed to be authorized by you, and we are not liable for any unauthorized access or actions.
• We may suspend or terminate your account if we detect suspicious or unauthorized activity.

4. Subscription & Payments

Some Services require a paid subscription. By subscribing, you agree to pay all applicable fees as stated at the time of purchase.

• All payments are non-refundable, except as required by law or explicitly stated in these Terms.
• We reserve the right to change pricing at any time, with notice. Continued use of the Services after a price change constitutes acceptance.
• Failure to pay may result in the immediate suspension or termination of your account.

5. User Content & License

You retain ownership of any content (such as RFP documents) that you upload.

• However, you grant us a worldwide, royalty-free, non-exclusive, and sublicensable license to use, store, process, and modify your content solely for the purpose of providing and improving the Services.
• We are not responsible for any loss of data. You are responsible for keeping backups of your content.

6. Intellectual Property

All content, features, and functionality provided by the Services, including but not limited to software, design, trademarks, and text, are owned by RFP Analyzer and protected under applicable laws.

You may not copy, modify, distribute, or create derivative works of any part of the Services without our prior written consent.

7. Termination & Suspension

We reserve the right to terminate or suspend your access to the Services at our sole discretion, with or without notice, for any reason, including but not limited to:

• Violation of these Terms
• Misuse of our Services
• Non-payment for paid subscriptions
• Actions that may harm RFP Analyzer, its users, or third parties

Upon termination, your access to all Services will be immediately revoked, and we may delete any associated data without liability.

8. Disclaimer of Warranties

The Services are provided "as is" and "as available", without any warranties of any kind.

• We do not guarantee that the Services will be uninterrupted, error-free, or secure.
• We disclaim all warranties, whether express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

9. Limitation of Liability

To the fullest extent permitted by law:

• RFP Analyzer shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.
• Our total liability, under any theory of law, shall not exceed the total amount paid by you for the Services in the past six (6) months.
• If applicable law does not allow certain limitations, our liability will be limited to the maximum extent permitted.

10. Indemnification

You agree to indemnify and hold harmless RFP Analyzer, its affiliates, employees, and partners from any claims, losses, or damages arising from:

• Your use (or misuse) of the Services
• Your violation of these Terms
• Any content you submit, upload, or share

11. Dispute Resolution & Governing Law

These Terms are governed by the laws of the United States, without regard to conflict of laws principles.

• Any dispute shall be resolved through binding arbitration, rather than court litigation, unless otherwise required by law.
• You waive the right to participate in any class action lawsuit against RFP Analyzer.

12. Changes to These Terms

We may update these Terms at any time by posting the revised version on our website. Your continued use of the Services after changes indicates your acceptance of the updated Terms.

13. Contact Us

If you have any questions, please contact us at:

📧 Email: support@rfpanalyzer.us